With all do respect TASCA stop confusing the guy. Tried calling, no answer. I had reached out to them numberous times without recieving a response. Tried calling, no answer. We strive for excellence in customer service and recognize we missed the mark in this particular case. So this implies 2 things, that my item is in stock and is ready to ship. Took my car to the dealer this morning because I was hearing a slushing sound when accelerating from a stop. Requesting patience because this has parts that is an special order. Then, they email you and tell you that you owe more money before the item can be fulfilled. Could not get a response until November when the associate told me the thirty day return day policy had already passed. Order number 1557387. I received a defective part. I would order through this company again. Cancel Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. Matt told them to cancel the order because we could not wait that long. They have been a reliable source for OEM parts with good pricing and service. I would definitely give a try with those guys, seems like they are trying to improve with the customer service and each person has their own experience. They let you know when they received payment, will be shipping and when the part is shipped. Begun in 1953 by Bob Tasca, Sr, the Tasca Automotive Group is an established leader in the automotive industry, offering a wide selection of vehicles, exceptional customer service, an experienced and reliable service and parts department, and an online OEM parts store. Bait and switch pricing. You may cancel at any time by pushing your blue OnStar button or by calling 1.888.466.7827. Tascaparts.com Factory Parts Fast... Buy OEM parts at wholesale prices, shipped fast - really fast. The defective alternator destroyed 2 brand new batteries which cost me. No estimated date was given. We took a look into your order for you and it appears there may have been some miscommunication while processing this particular order. The rate posted online was accurate and shipping was fast even though it was a specially ordered part that had to get to their warehouse before it could ship out. © 2020 Trustpilot, Inc. All rights reserved. When your parts arrived, we emailed you to notify you of their arrival. This last one took longer since they had to order the part themselves, so overall 1 … You may cancel an order via this website that is in a pending processing status on the My Orders page. The Tasca Ford ’62 Fairlane was a red two-door sedan, dubbed “Challenger”, prepared and driven by the dealership’s high performance mechanic John Healy. Well, I was wrong. I had purchased some items pre-COVID for my car to get fixed. Get the latest deals from Tasca Parts all with faster shipping and excellent customer services. If there's any way you could send us a direct message with your order number and order details to any one of our social media pages, it would be greatly appreciated. • How do I track my order? On November 13th we attempted to email you again. As for your refund, Our manager has been notified and is currently looking into why your account does not reflect the refunded money. I ordered the parts on November 23rd. The staff have given me excellent customer service and I WILL DEFINATELY order again!!! © 2020 Trustpilot A/S. Once again they had the right part at a good price. Packaging is always strong enough to keep certain delivery companies from damaging the contents. I disputed it with my bank and got the charge removed. I was thinking it'll take no more than a week to arrive. Order number 1557387. I tend to make it quite easy on the sales folks, meaning I know what I want, what I am willing to spend and what I want for my trade in. Wrong, Tasca will not cancel the order. I often receive my orders sooner than expected. tax, $315 labor). The staff have given me excellent customer service and I WILL DEFINATELY order again!!! In June it finially arrived and by then I already had Ford fix my car so I requested a refund. They say it's the water pump and they quoted me $561 total ($246 parts incl. Purchasing parts from this site saved me hundreds of dollars. #4.) I ordered parts on 11/16 currently 12/16 no reply to multiple messages and no parts delivered STAY AWAY FROM THIS COMPANY, Very very very very disappointed with this place I should have gone to a local dealer for my parts placed my order on 11/21 shipping label created on 11/24 and here it is 12/4 and progress on my order sent email and of course no response I’ve been calling for 2 day and again no answer just sitting on hold for countless hours I would never recommend this place for parts very bad experience I’m having. Bought one from Tasca Parts and the other from Subaru Direct Wholesale. At CarParts.com, we're confident that you'll be able to find the right part or accessory for your car, truck or SUV. Never will I buy from Tasca again. Once an order is processed, it is your sole responsibility to contact your dealer directly if … No one told me when my order will be sent. Visit onstar.com for more details. All rights reserved. My package was send to the wrong address and I didn’t received it The address got labeled wrong from Tasca And I submitted it correctly. In order to prevent wrong parts being ordered, The VIN should be entered before you search for your parts. Three additional emails were sent from November 17th through November 18th. As for your refund, Our manager has been notified and is currently looking into why your account does not reflect the refunded money. Just imagine how many people Tasca has stolen money from, especially the older or less informed people who are not aware they can dispute charges with their bank. Unfortunately, it took them around 3 months to send me my items. When I returned the defective part I did not get a refund unless Ford examined it and declared it defective. Tasca Volvo Cars 1300 Pontiac Ave Directions Cranston, RI 02920. Save yourself the money and headache and try other sites. Well, I was wrong. This is common with Tasca. They claim it is due to a pricing error, but when I visited the site 4 days later, the price was still listed the same. I will have to contact the collectors by the end of the week so they can give my money back. 19th of November I made 2 different orders in that company, one order was on $ 1782.81and the other order was $ 2324.90. Don't let the bad reviews hold you to give it a try with them. The product came as promised and in a timely manner! I am the owner of a small logistics company. If you want to order by mail, enter the order online, then choose “Check or Money Order” for your payment, and then write the order … After several days and no update on the progress of the parts status, I eventually got an email saying one of the parts is "special" order and the parts will not ship. Add To Compare. Provided all the necessary information, including VIN in order to purchase parts for my F150. You can also contact us at TPC@tasca.com or 401-709-7836. They bolt up easy. I gave it a shoot anyway since I ordered a part that isn't very expensive. ORDER # 157318. If you want to order auto parts from RockAuto, return a part or cancel your order, visit the Order Status & Returns page. Our records indicate that a customer service representative reached out to you on October 20th to inform you of several items on backorder status.